Residential FAQ


How much does the program cost?

Endeavor House is in network with most commercial insurance plans. We will check your insurance before you arrive, so there are no surprises.

Are you a locked or unlocked facility?

We are an unlocked facility in a residential home environment. We transport our clients to numerous offsite activities (AA/NA meetings, parks and recreation, etc.)

Do you have nurses and MD’s?

We have 24 hour nursing coverage. Our Medical Director is Board Certified in Addiction Medicine and an Advanced Registered Nurse Practitioner is available on site for any medical needs.

Do you have medically assisted detoxification?

Yes. Detoxification medications may be recommended, and clients may be offered medications to reduce the symptoms associated with the withdrawal process. Our goal is to keep clients as comfortable as possible during this process, and so our detoxification protocols and comfort medications are used to minimize the discomfort of withdrawal.

How long are the programs?

Our treatment programs range in length from a week, to a few weeks, to a few months. Length of stay is based on the client’s needs identified in his/her Individual Treatment Plan and the progress the client makes in treatment. Treatment may be longer for some patients based on their clinical progress and recommendations from their therapist. Our treatment approach and structured environment enables our clients to move forward to life without drugs or alcohol.

We gently encourage all clients who have completed our program to continue treatment at a less intensive level of care. Pinnacle Treatment has the following outpatient programs available: Partial Hospitalization (PHP), Intensive Outpatient (IOP), and routine Outpatient (OP) counseling. If clients are unable to participate in one of the outpatient programs through Pinnacle, our clinical team is able to provide referrals to other agencies for continuity of care.

Do you have outpatient services?

We have a Day and Evening Intensive Outpatient for our clients that can be flexible based on the clients’ schedule. We also offer full day treatment and Partial Programs seven days per week. Families are strongly encouraged to attend our Family Program. Outpatient treatment provides support from our clinical team member while the client resides outside of our treatment facility. It also enables the client to test the waters while building their confidence to meet the challenges of day to day living.

What if the person has legal issues?

We will work with the legal system, including attorneys, judges, and probation officers, to be sure our clients are in compliance with any current court orders or probationary requirements.

What about privacy and confidentiality?

As we pride ourselves on the safe environment we provide for all clients in treatment, we are in compliance with federal and state confidentiality laws, including the Standards for Privacy of Individually Identifiable Health Information (“Privacy Rule”) that establishes a set of national standards for the protection of certain health information. The U.S. Department of Health and Human Services established the Privacy Rule in order to implement the requirement of the Health Insurance Portability and Accountability Act of 1996 (more familiarly known as HIPAA). The Privacy Rule standards address the use and disclosure of an individual’s health information. A major goal of the Privacy Rule is to assure that an individual’s health information is properly protected, while allowing the flow of health information needed to provide and promote high quality health care. It also assures the protection of the public’s health and well being.

What does the treatment schedule look like?

The client participates in daily individual and group therapy with the clinical treatment team, along with meditation, recreation, education and support groups. We provide a structured treatment environment for clients, but also time for meditation and relaxation. In addition, part of the treatment process is living in and contributing to the treatment community. Each morning, clients will be expected to prepare for the day by showering, receiving medications, having breakfast and assisting with community chores. From there, clients participate in morning meditation which can take place in the client’s room, outside in the recreation area or in one of the provided community spaces. The rest of the day will consist of both individual and group therapy sessions. These sessions include, but are not limited to the following: psychotherapy, music therapy, art therapy, cinema therapy, and a variety of educational groups. Time for rest and recreation are scheduled into the day. Recreational and exercise equipment is provided. In the evenings, Recovery Dynamics and/or Self Help Groups are provided onsite; clients are also transported to local support meetings in the surrounding community. The daily schedule ends with time for homework and reflection on what has been learned throughout the day.

Family members and loved ones are encouraged to participate in the recovery process of their loved one and to attend our Family Program. Educational groups and visitation are scheduled through the week and on weekends.